Categorized | Car insurance

Motor Claims Framework(MCF)

The Motor Claims Framework is an industry wide inititative aimed at enhancing the level of service to all motor policyholders. The MCF was announced by the General Insurance Association of Singapore and takes effect on 1 june 2008.

As a motorist, you are required to do the following after the occurrence of an accident involving your motor vehicle:

a)Report the accident with your damaged vehicle to your insurer through their approved reporting centres or approved workshops within 24 hours or the next working day of the accident and
b)contact your insurer, reporting centres or authorised workshops to arrange for towing to take the disabled vehicle to the aproved workshops

failure to report accident or late reporting will result in your Nn claims discount(NCD) being penalised

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