Common FAQ for car renting companies

What are the requirements of renting a car?
Driver must be above 21 years of age and posses a valid Singapore Class 3 driver’s license and original Singapore Identity Card.

What does the car rental rate cover?
Rates covers rental of vehicle on a 24 hour basis. Example: If the car was collected at 12pm today, it has to be return at 12pm the next day.

What if I need to extend the rental period?
The hirer will have to inform the car rental company of such intention immediately.

What if I am unable to return the car on time?
It is the hirer’s responsibility to inform the car rental company should he/she is not able to return the car on time. Every excess hour will be charged at percentage of the agreed rental rate. However it is up to the car rental company discretion to accept the delay.

Do I need to refill the petrol tank?
The hirer should refill the petrol tank to the same level as when he/she collected the vehicle. If the tank is not refuel to the same level, the cost of petrol will be levied.

Can I drive the vehicle to Malaysia?
Yes, some car rental companies do provide models available for Malaysia usage.

What if the vehicle is involved in an accident?
The hirer must report all accidents to the car rental company immediately. Should there be any bodily injuries, the hirer must report to the respective authorities after informing the car rental company

What if the vehicle breaks down?
The hirer must report all vehicle breakdowns to the car rental company immediately.

What if I receive a parking fine?
The hirer will be responsible for all parking and traffic violations.

What are the forms of payment for the rental?
Most car rental companies accept payment in the form of cash / NETS / VISA / MASTERCARD.

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